One Tool to Manage IT Service Experiences
Infraon Desk helps you leverage adaptable practices, SLAs, and automated workflows to sync up customers and ops teams.
Infraon Desk helps you leverage adaptable practices, SLAs, and automated workflows to sync up customers and ops teams.
Use lightweight codes to integrate with existing data center tools and create an Umbrella Manager to oversee all supporting IT tools on one powerful dashboard.
Incident Management
Problem Management
CMDB & Asset Management
SLA Management
Task Management
Release & Deployment Management
Knowledge Base Management
Franchise Management
Project Management
Change Management
Service Catalogue Management
Configuration Management
Unified dashboard
Get real-time alerts on a single configurable dashboard with multi-level drill-down support.
AI-driven chatbots
Drive interactive AI-powered human-bot conversations using NLP.
Very API-friendly
Extend out-of-the-box functionalities to meet specific business needs.
Infraon provides a really good automation tool for ITSM efficiency – from incident management and release management to problem handling and capacity management.
Rajesh T.
Manager
See how Infraon Desk can bring together your customers and ops teams to ensure seamless IT service experiences.
Infraon Desk is certified as ITIL compatible
for 13 processes by Pink Elephant
Incident
Management
IT Service Management
IT Service Management
IT Service Management
Service
Desk